- Enjoy endless entertainment with a DIRECTV package
- Get the Best DIRECTV Deals
- More belt-tightening at AT&T as it ends DirecTV Now discount promotion
Time 6 i get suprivisor Zack Y all he would give me who tells me sorry nothing we can do. We didnt sell you anything until equipment is installed and since it wasnt because we dont offer them services in your area its not considered sale. At this point im mad, yelling, and beyond pissed. They took my money!!!
They sold me services! They read my terms and conditions! They promised me all these rewards! Several times i asked him to get audio from the recorded line the so called had proving the hole conversation between me and woman who sold me non existing services but he refused. Refused to give me a full name or employee id. I too was recording all 24 calls and conversations. I promise i will not let this go and i will be contacting BBB, attorney general, all news channels, leaving this review on all sites, and most importantly contacting my lawyer and taking this to court.
I signed up for the choice package but, when I saw my first bill it included a sports package. Totally unacceptable! Worst company ever to get anything resolved. I was promised many things when I signed up for Direct TV. Never received gift card that was promised, was told i did not need internet in order to have Direct TV, that was a lie, Cant watch any movies without the internet Also could not get any HD channels with out internet.
The area I reside did not have an internet provider provider at the time. When Verizon Fios came into our area I chose to cancel my contract with Direct TV due to the horrible customer service as well as all of the lies and because I needed internet to watch anything. I complained several times to try and get this resolved and it never was so I canceled Direct TV. They are the ones that broke their promises to me. Why would I continue to pay for a service from a company that continues to promise things then lie about it when questioned. I was on the phone with them today for 2 hours trying to resolve this issue.
I was transferred several times to someone they said would be able to help. The last transfer was to a Spanish speaking employee. Save yourself the drama and go else where. Completely unorganized and disfunctional company I have ever had to deal with.
Enjoy endless entertainment with a DIRECTV package
This has got to be the worst service I have ever had. Day 1 installation: T he installer was terrible I was unable to understand anything he said. He installed the satellite in the center of the roof instead of screwing it to the side on the roof.
I order the wireless boxes and he ran the line on the side of the house using my Christmas decoration hooks to hang the line. I tried to contact Direct Tv and all I got was let me let you talk to a tech. I hate watching tv I feel like I got ripped off.
- willies sports cafe coupons.
- safety first coupons.
- DIRECTV Satellite TV – Prices, Packages & Deals in 12222?
- AT&T loses nearly 1 million TV customers after raising DirecTV prices?
- AT&T DIRECTV Best Bundle Deal Is Now $/mo + $ VISA Card?
I attempted to just switch back to u-verse but they just want me to talk to a tech. However, I find Direct TV to be worse. In fact MUCH worse. When I signed up, I was given a copy of a new customer sales order worksheet, which promised in writing, that my rate was guaranteed for 2 years. I had specifically never agreed to this and still have the signed agreement,. My wife works from our house. They made a deal with Cox so that all employees in the Phoenix or Las Vegas areas are required to use Cox Communications for internet and we get it at a discount.
We told this to our salesperson at Direct TV and he said no problem and put it in writing. ATT cell phone service sucks in many parts of the area we live in. That came from the salesperson at the ATT cell store on Eastern. The store personnel have been asking for a new tower some time but they claim that they have been promised many times but it still goes nowhere. Frontline customer service agents and their superiors are powerless to give resolution to problems. They have their standard scripts and then pass the call up to another person who is powerless. They then send your call up to another level of powerless people.
The only way to get resolution is to reach somebody in the executive levels.
Get the Best DIRECTV Deals
However, even then it was only after I threatened to make a phone call which would cancel a deal to get multi family homes that the owner was planning on having Direct TV wired up. Finally, due to their dishonesty in keeping their end of agreements, their inferior internet, their spotty cell phone service and extremely frustrating customer service, I highly recommend never signing up for Direct TV. There are less expensive alternatives that give you better quality.
The dumb rep lies to me saying she removed the charge and made my bill cheaper. Few days later the charge is still there. I keep calling different departments and getting the run around. I wish I knew this before I ever signed up with them. Worst service ever. Big boxes with very small print. Instead of me clicking down to the program I want, it moves up until it goes into huge highlighted box. No recording date on programs I recorded so you might not watch them in proper order. I really liked the old menu and guide, I really dislike the new guide and menu.
Hi Dave! That sounds like a hassle for sure. However, 12 years with the company speaks for itself. Direct TV has been an absolute nightmare in every way possible. We got a 50 inch tv, a tablet, And a smart watch. Seemed legit.
- DIRECTV Specials That Save You More.
- icici credit card coupons for snapdeal.
- gap outlet coupon usa.
- Prices you’ll love on ultimate entertainment.
- DIRECTV Satellite TV - Prices, Packages & Deals in ?
The channels were all garbadge except like five. Twenty minutes of commercials per show. Terrible customer service, no one could manage to give us a straight answer about anything. We had to pause the service for six months because it was too much for us to afford tons of financial shit hitting the fan all at once. We were probably charged upwards of fifteen hundred dollars over the span of nine months for nothing.
Direct TV can burn in hell. Service is continually dropped, problems with the server, and crappy response times for service. The first time they were suppose to come out, I took the day off work, the appointment was for AM to AM. I call , they gave me , then then finally I ask to speak to an American in America, they could not guarantee I would get an American manager. So I call back again, I finally spoke to an American who set me up with second appointment. Took the day off again.
More belt-tightening at AT&T as it ends DirecTV Now discount promotion
Technician showed up, he was just here to installing phone and internet. No one showed up to install TV. This should have been a simple move.