For international orders where Minnetonka fulfills direct Australia, Canada, New Zealand, Thailand and the Great Britain we do not offer a return shipping label. The customer is responsible for shipping the product back to Minnetonka and covering any costs associated with freight, duty, taxes, etc. Unfortunately, at this time if you are exchanging product where Minnetonka fulfills direct Australia, Canada, New Zealand, Thailand and the Great Britain we cannot refund your original shipping, duties, taxes and fees.
If you are returning a purchase, you may be eligible for a refund of all or a portion of the duties and taxes. Please contact your local customs office for information. While the vast majority of our product arrives to your door without any issues, on the rarest of occasions a defective item can be shipped by mistake. Do you accept returns or exchanges for domestic orders being shipped back from an international address?
If you or someone you know placed an order on MinnetonkaMoccasin. Customers are responsible for any return shipping costs or applicable customs or charges for duty. Exchanged items will be shipped to the original address used or to another postal address within the 50 United States and APOs. Returned or exchanged items cannot be shipped internationally. If your order has shipped, please wait until the order arrives and follow the return procedure. In order to initiate a return or an exchange you need to first create an account with MinnetonkaMoccasin.
If you choose to ship product back via your preferred method, please insure the package, get a tracking number and be sure to note the original order number on the box. We cannot be responsive to your request until we have received your return. Please address the package to:. I initiated a return but where do I print a return label?
Once we receive your return, please allow up to business days to process your request. Please note in the months of December and January it may take longer. When your return has been processed you will receive an email with a notification that your refund was processed. Depending on your bank, the refund may take an additional business days to post to your account. I did not purchase my item from your site. Can I still make a return through you?
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Please return product purchased to the original retailer. For assistance, please contact Customer Service. Can I return MinnetonkaMoccasin. Minnetonka extends a 1-year warranty against any manufacturer defects in materials or workmanship on all products. The warranty does not apply to normal wear and tear, improper fit or slight variations in color. Click Product Care to find information in protecting and caring for your Minnetonka product.
Yes, to get replacement laces please contact Customer Service. What do I do to fix this? Is it safe? Sometimes the dye from our vibrantly colored footwear can rub-off on other materials and skin. You can remove the dye on skin by gently exfoliating the area and using mild soap or by applying rubbing alcohol directly on the dyed area. Remember to take care when wearing dark or vibrant colors on or near light color fabrics. How do your moccasins fit? True to size, small, large? Will they stretch? Your moccasins should fit snugly without feeling uncomfortable.
Over time they will stretch to the contours of your foot and wear pattern. I have allergies to latex. Is latex used in the production of your moccasins?
Latex is used in the glue to make our moccasins. If you have allergies to latex, we advise that you do not wear our products to avoid adverse reactions. Softsole indicates that the moccasin has a leather bottom and no sole. Our hardsole moccasins have either a rubber sole or crepe sole. Moccasins are unconstructed footwear, therefore there is no arch support. All styles do have padded cushion insoles. We do offer different widths in limited styles. Please contact Customer Service if you have additional questions. Use a mild soap and damp cloth to rub the inside of the shoe. We do not advise you immerse them in water.
Our P. Driving Mocs are custom made and made to order. Enter your login and password and your account info will be displayed. A new password will be emailed to you immediately, but delivery time varies based on your email service provider. You can visit our Store Finder to find authorized retailer near you. Our system only allows for one coupon code per order. Unfortunately, you will not be able to stack these promotions.
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Get Code. Expires in 4d. This email code was shared by a member of our community and can only be used once for a discount at Minnetonka Moccasin. Once used, this code will no longer be available for other shoppers and will be removed from our site. Minnetonka Moccasin Newsletter Code. Get Deal. Minnetonka Moccasin Free Shipping. Get Discount.
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Minnetonka Moccasin Sales Events. See our Minnetonka Moccasin coupon timetable below for a complete record of Minnetonka Moccasin discount codes offered by this retailer over the past 3 years. Why do we show you this? Minnetonka Moccasin Coupon. Free U. Ground Shipping on All Orders at Minnetonka.