- Walmart employees share the wildest returns they've ever seen
- Many retailers have extended or special holiday returns periods.
- Holiday Return Policies at Popular Stores
- Returning an Item When You Used a Coupon
- End User License Agreement
If you have a receipt, the chain will reimburse you in the original method of payment. Returns also are accepted by mail, but unless you have an L. Penney offers full returns with no time limit in most states and will reimburse you in your original form of payment if you have a receipt. The retailer has additional restrictions on returns on furniture, fine jewelry, appliances, small electronics and other categories. At NerdWallet, we strive to help you make financial decisions with confidence. To do this, many or all of the products featured here are from our partners.
I took it, but it just seemed off. They claim it's their policy but I haven't found anything with this specific situation in any documentation. I made the argument that the transaction consisted of one item in exchange for some cash and a coupon. I returned the item, I should be given cash and the coupon back. Obviously, they can't get the coupon, so I'll take the money for it.
Walmart employees share the wildest returns they've ever seen
The first manager started saying that they're going to take a loss on the item as it can't be restocked. I made the point that this is not my problem, and that had I purchased it using cash, debit, or credit, I would receive a refund and they would take the loss on it anyways. If they dug their heels I would've dropped it, but I'm curious if anyone else has any experience with this.
Was I being silly with this? I've honestly used a half-dozen coupons ever and this was the first time returning something that I used a coupon for. Proud RFD member since January 31, Feel free to add 3, to my post count. Just imagine if every one of us ran out and bought things that we didn't actually want with high value coupons, and then returned the items for cash cards.
No retailer could agree to such a policy. The abuse would be staggering. Staples - Staples is unique in that they sometimes accept returns from their competitors, as long as the item is in it's original packaging.
Many retailers have extended or special holiday returns periods.
It is up to the manager to approve it. Most of their products carry a 30 day refund guarantee, but electronics is limited to 14 days. Your purchase must be returned in salable condition with the original packaging, including Universal Product Code UPC , manuals, parts and your receipt or packing slip. Holiday - Any electronic or furniture products, which usually fall within the day return policy, purchased between November 18, and December 24, may be returned until January 12, or as regular policy allows, whichever is later.
All electronic and furniture purchases made on or after December 25, will observe our existing return policies. Returns made using a gift receipt must follow our return policy and are limited to an in-store credit only. The receipt barcode must be intact and readable to process a return. No receipt returns: If you no longer have your receipt and we cannot locate your transaction information, your return is eligible only for an in-store credit for the lowest selling price within the previous 30 days in our U.
A valid government identification is required for all returns made without a receipt. Target — Target offers a 30 day full refund on computers laptops, eReaders , tablets , cameras, game consoles, GPS , etc.
Holiday Return Policies at Popular Stores
All other items are generally covered by a 90 day full refund guarantee. Cell phones have 14 days. Red Card holders get an additional 30 days on most purchases. Office Depot - OfficeMax - Office depot offers an unlimited full refund guarantee on branded products, but only a 14 day refund guarantee on computers and electronics. Walmart - Like Sears, Walmart has a different refund guarantee based on product category. Most items, however, can be returned within 90 days of purchase date. Consumer electronics and air beds have 15 days.
Nordstrom — Nordstroms offers a no time-limit refund or exchange. Free shipping and returns. Nordstrom Rack is limited to 30 days from date of purchase. No special holiday timeline policy. Macy's — Don't love it? You've got a whole year to bring it back. Products must be returned in original packaging and you must have your original receipt. Merchandise Return Label with a barcode to each item.
Other departments have their own policy. Kohls - Return any item, anytime, for any reason. Have your receipt? No receipt? No problem. They'll give you a refund, an exchange or merchandise credit. They can even swipe your credit card to look up your receipt.
Returning an Item When You Used a Coupon
Premium electronics purchased from November 1st, - December 25th, may be returned by January 31st, with original packaging and a valid receipt or account look-up. Lands' End - Unconditional Guaranteed Period, anytime, any reason, even personalized items. Return those boots from the 90's and get a new pair. But then people abused this and it changed in to just 1 year. After one year, we will consider any items for return that are defective due to materials or craftsmanship.
QVC — QVC allows you to send back the merchandise within 30 days of the date you received the package for an exchange or a refund of the purchase price, minus the shipping and handling and Q Return Label fees. Ross - Ross offers a full 30 day refund guarantee on merchandise that has not been used, worn, or altered. You must provide the original receipt. Merchandise returns with a receipt older than 30 days will be exchanged or credited with store credit.
TJ Maxx - TJ Maxx offers a 30 day refund guarantee on most items, but is unique in that it prints the specific return policy on your receipt for the item you purchased. Zappos - Zappos offers a full year to return your purchases. The items must be in original unopened packaging, and not used or worn.
They offer free return shipping - simply log into your account and print out a return shipping label. If someone bought you a gift on Zapposc. Zappos will exchange out your gift for something else on the site. Express , Bloomingdale's , and Macys. All three require special occasion themed dresses to be returned with tags attached. Amazon - Amazon. Most items sold on Amazon. Items shipped from sellers other than Amazon.
Bed Bath Beyond — Bed, Bath, and Beyond features a no time limit full refund, with receipt or credit card used required. They will adjust prices on items any time and will apply a coupon post sale. Costco — Most items purchased from Costco can be returned at any time as long as you have a current membership. For instance, if you buy a mattress and find it uncomfortable after a year of use, you can return it - no questions asked.
Home Depot — Home Depot accepts all returns within 90 days of the date of purchase. If you have misplaced your receipt, they can look up your purchase with your credit card number. Lowes - Similar to Home Depot, Lowes accepts returns within 30 days of the date of purchase.
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If you don't your receipt, they can also look up your purchase with your credit card number. Winter Holiday Items be returned on or before December 26 of the same holiday season. For holiday check above. Target — Target offers a 90 day full refund guarantee. The product must be in original packaging and never been used or worn. If you have lost your receipt, they can look up your purchase by credit card number.
End User License Agreement
See above for details. Walgreens - Walgreens purchases can be returned to any store within 30 days of purchase for a full refund or exchange. You must have the original receipt. Cosmetic returns are up to the store manager. Walmart - Walmart features a convenient 90 day no-receipt policy, and you have the option of a cash refund, gift card, or an exchange. See above for Holiday.
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Kroger - Kroger has a very generous return policy and accepts returns for almost any reason.