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  1. Online Ordering | Menu
  2. Been to Gianni's Pizza? Share your experiences!
  3. Give me my coupon - Gianni's Pizza

Customer service sucks!


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Rude staff. Ordered food and it sat for 15 minutes before we asked about it. Don't go here unless you want to waste your time and money. James Richards July 28, Best pizza in Frostburg, hands down. Tyler Scheff March 23, Anthony R.

Online Ordering | Menu

September 15, Get directions. You might also like. Is this your business? Claim it now. Make sure your information is up to date. Plus use our free tools to find new customers. Cameras are expensive. Monitors are expensive. Cables are expensive… all this stuff is very expensive. All that said, are these issues only limited to internal departmental challenges from the merger?

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On the difference between the two disciplines, Dr. So maybe mergers at Frostburg State University brings about some added problems to other issues already present. What are downtown Frostburg businesses doing to attract students as customers?


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  4. To what extent are students a priority, especially for the new businesses? During the past couple of weeks, our group took the time to go visit various local businesses located here on Main Street in Frostburg, MD. During the visits we took to different businesses, we were able to compose a list of questions to ask owners and workers.

    Been to Gianni's Pizza? Share your experiences!

    These questions gave us insight as to how local businesses are affected by students versus locals. Our group was lucky enough to be able to interview David, a long-term employee of Gianni's. David knew a lot about the business and the ways Gianni's has been running the past several years. During the interview, Mr.

    David stated that the customer ratio regarding locals vs. Since half of their customers are students, they lose half of their business during the off seasons. Most of their employees are also students so not only does business slow down but also work shifts are being cut. The owner of the business, John Robinson, was kind enough to share some of the different aspects of his day-to-day business. Robinson began by stating that although he is located in Frostburg, MD, most of his business is done out of town. Robinson informed that his business often ships out more orders than orders made in store.

    Since this particular company provides something that people wear, their customers can be seen as part of their marketing strategy. Robinson next stated that the majority of his in-store orders are mainly for local businesses. Since many of their customers are from out of town and generally locals, business stays steady even throughout the summer season when school is not in session.

    The next local business we visited is popular bar located at the bottom on the hill on Main Street. Wild Things Restaurant and Bar is a popular business that is a favorite spot to many students and local. Yommer stated that Wild things main customers are definitely students compared to Moose lodge which their customers are almost all older locals.

    Give me my coupon - Gianni's Pizza

    The difference in marketing strategies for both bars is significantly different. Wild Things advertises its business by giving special discounts on certain drinks that college students may enjoy, such as a trashcan. Yommer stated jokingly. Since most of Wild Things customers are students, clearly that business is going to slow down significantly during the summer, compared to Moose, which is steady year round. Fred Powell is the owner of the Main Street book store located just outside of the Frostburg State campus.

    Dowell has been in business for 28 years, and seen a lot of businesses come and go. While meeting with Mr. Dowell we took the time to ask him some questions to know more about his business. Dowell explained to us that his main customers are locals due to the fact that students order books online. He also attributed his reputation of his business to his longevity, which helps him get the word out.

    Apparently his business flourishes during Christmas, and the school year due to the other gifts he has in his store. There is also tourist season that sees a lot of businesses for the book store. Every customer is important to Mr. Dowell, as he has been in business for years striving to provide a service to the people of Frostburg, student or local. A Place To Eat is a wonderful restaurant that serves a variety of foods. When we interviewed Mr.

    Aguilar is always on the move. He also was willing to share that his business does suffer a bit of a drop off during the summer once students go home, however as similar to the book store the business picks back up during tourist season. He was one of the few to tell us that he has no marketing strategy, due to the fact that he does everything from scratch. Like Mr. Dowell, Mr. Aguilar is another business owner committed to providing a wonderful service to the people of Frostburg! It all comes down to loyalty, and many small business owners rely solemnly on loyal customers returning to use their service.

    Profit is important, but after interviewing many different businesses, we have concluded that loyalty and acceptable services is the major key. Side Story : Deeper into the campus of Frostburg State University, we found many young business people who have been promoting their own brand.